Privacy Policy
[Placeholder — Last updated: DD Month 2026. Replace with your finalized policy, ideally reviewed by legal counsel.]
CredBaba ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it, and how we use and protect it.
1. Information we collect
When you use our loan application or agent signup forms, we may collect:
- Personal identifiers: first name, last name, father's name, date of birth, gender
- Contact details: mobile number, alternate mobile number
- Identity documents: PAN number, and Aadhaar number (optional)
- Location details: pincode (for agents)
- Loan-related information: loan type interest and required amount
2. How we use your information
We use the information you provide to process your loan application or agent signup, verify your identity, match you with an appropriate lending partner, contact you regarding your application or agent status, and improve our services.
3. Data security
We use industry-standard security measures, including encryption in transit, to protect your personal data. Access to your information is restricted to authorized personnel and partners directly involved in processing your application.
4. Sharing of information
We do not sell your personal data. We may share your information with our lending partners and affiliates solely for the purpose of processing your loan application, or as required by law.
5. Data retention
We retain your information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law and regulation.
6. Your rights
You may request access to, correction of, or deletion of your personal data by contacting us at [placeholder email/phone]. Since no login is required, please provide your registered mobile number to help us locate your submission.
7. Cookies and tracking
Our website may use basic, privacy-respecting analytics to understand site usage. We do not use invasive tracking or third-party advertising cookies.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected with an updated "Last updated" date above.
9. Contact us
For any questions about this Privacy Policy, reach us at [placeholder contact email] or [placeholder contact number].